Randall O. Chang, Ph.D., has taught at universities in Los Angeles, Guangzhou, Hong Kong, Kwangju (South Korea) and Honolulu, Hawaii. He teaches courses such as Money and Banking, Management of Financial Institutions, Corporate Risk Management, Organizational Behavior, Human Resources, Ethics and Stakeholder Relationships, Principles of Management and International Business.
Prior to his teaching career, Dr. Chang spent many years as a bank executive. He became a banker when he joined the Bank of America in San Francisco and worked in its International Division. This position led him to an assignment in Manila, Philippines, where he worked for four years as an expatriate manager. Returning to California, he later worked for other major financial institutions such as Union Bank of California and Daiwa Bank of Japan. His positions included being the head of the International Division and the Senior Vice President and General Manager for Global Financial Institutions.
Dr. Chang then became the President of City Bank of Hawaii, and in this position he led the institution into its market niche as the premier business bank for small and medium enterprises in the state. Following this, he became a banking consultant and assisted several start-up banks in California. He also founded a federal credit union in Hawaii and became its CEO before deciding to embark on a teaching career.
Dr. Chang’s teaching career spans universities on both sides of the Pacific Ocean: Loyola Marymount University in Los Angeles, Hawaii Pacific University in Honolulu, the Guangdong University of Foreign Studies in Guangzhou, the Chinese University of Hong Kong, and Chonnam National University in South Korea. Because of his career as a banker in the corporate world, he draws upon his real life business experiences and combines them with textbook theories and knowledge to bring the classroom alive for his students. His educational philosophy is that students learn by actively participating in lectures, discussions, debates, and problem-solving in his courses. His goal is to motivate students to think creatively and analytically.
As part of his teaching experiences, Dr. Chang has taught at the undergraduate, M.B.A., executive M.B.A., and professional diploma levels. He has given special seminars to bankers from Credit Suisse and bankers from the China Development Bank, as well as to Korean business executives. His research interests include the modern banking system in China as well as cross cultural comparisons of customer service at banks.
Community service has also been an important part of Dr. Chang’s career. He has served as a volunteer and leader of numerous civic and non-profit organizations to improve society and peoples’ lives, such as the American Lung Association, the Chinese Chamber of Commerce, the U.S.-China Peoples Friendship Association, and the Adult Rehabilitation Center for Alcohol and Drug Abuse victims.
Dr. Chang was born and raised in Honolulu, Hawaii. He obtained his B.A. and M.A. degrees from California State University and his Ph.D. from the Claremont Graduate University in California.
